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Diana Warranty Page

Forever Fit Wedding Band Limited Warranty
Return Polcy
Manufacturing Defects 


FOREVER FIT Limited WarrantyTM

Frederick Goldman Inc (FGI) offers a “Forever Fit” limited, lifetime size exchange program on all its wedding rings. FGI will exchange your wedding ring for the same ring in a different size. If your style is unavailable, FGI will exchange your wedding ring for a similar style and value. Any Alterations made to any wedding ring will automatically void the warranty. FGI will not be responsible for the intrinsic or sentimental value of any wedding ring.

Listed below are the applicable fees associated with our "Forever Fit" size exchange program. 

 

SIZE EXCHANGE
RETURN PERIOD FROM

 

PRODUCT

INVOICE DATE

FEE

Wedding Rings with or without Precious or Semi- Precious Stones

30 Days

No Exchange Fee.  Shipping and Handling plus Personalization Fee (if applicable) will be charged.

Wedding Rings without

After 30 Days

$39.95 Exchange Fee plus

Precious or Semi-Precious Stones

 

Personalization Fee (if applicable) will be charged.

Wedding Rings with Precious or Semi- Precious Stones

After 30 Days

$59.95 Exchange Fee plus

Personalization Fee (if applicable) will be charged.

 


Return Policy 

Non-Customized Jewelry - FGI offers its customers a 30-day guarantee return policy at no cost for all non-customized jewelry products.

Customized Jewelry - FGI will accept returns of customized product within 30 days for a 20% restocking fee. Customized product cannot be returned after 30 days.

Applicable fee schedule listed below. 

 

 

RETURN PERIOD FROM

 

PRODUCT

INVOICE DATE

FEE

Non-Customized Jewelry Product

30 DaysNo Fee. Credit For Product Only; not shipping or handling.
Non-Customized Jewelry ProductAfter 30 Days

20% Restocking Fee on product only; not shipping or handling.

Customized or Personalized Jewelry Product

30 Days

20% Restocking Fee on product only; not shipping or handling.

Customized or Personalized Jewelry Product

After 30 Days

No Returns Accepted


Manufacturing Defects

FGI guarantees the quality of its product and offers its customers a return of any jewelry item that is deemed to have a manufacturing defect. The parameters for a defective return are:

  • A Return Authorization for a Manufactured Defect must be requested.
  • FGI reserves the right to inspect any jewelry item that is claimed as defective.
  • Any product deemed non defective will be returned with a shipping fee.
  • Normal wear and tear is not considered a manufacturing defect.
  • Defective jewelry returns require an order of equal or greater value.
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