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ArtCarved Warranty Page

Bridal Warranty
Forever Fit Wedding Band Limited Warranty
Return Polcy
Manufacturing Defects


For Bridal

B  R  I  D  A  L     C  E  R  T  I  F  I  C  A  T  E

CUT                                EXCELLENT

CLARITY                         SI1_ SI2

COLOR                            NEAR COLORLESS

This certificate refers to side diamonds only.  Warranty does not cover normal wear.
ArtCarved may substitute a similar style for discontinued styles.  ArtCarved is not
Responsible for sentimental value of the original ring.
Effective September 2011

Your ArtCarved Bridal mounting is designed and crafted to exacting quality standards and is Warranted against imperfection in design, materials, or workmanship.  Any ArtCarved Bridal mounting not meeting these standards will be repaired or replaced.  To request a warranty repair, take your ArtCarved  Bridal mounting, your warranty and proof of purchase to any ArtCarved authorized jeweler listed at www.artcarvedbridal.com.  Your jeweler will return your mounting to the ArtCarved factory where a determination of any warranty defects will be made by our experienced manufacturing jewelers.  Any ArtCarved Bridal mounting with a confirmed defect will be repaired or replaced at the option of ArtCarved for a small shipping and handling fee.  If any other than ArtCarved has worked on your mounting, the warranty is null and void.

www.artcarvedbridal.com.  Your ring must be sent to Artcarved by an Authorized ArtCarved Jeweler in order for this warranty to be valid.  The Authorized ArtCarved Jeweler will return your ring to the ArtCarved factory where determination of any warranty defect will be made by our experienced manufacturing Jewelers.  Any ring with a confirmed warranted defect will be repaired or replace by one of identical or similar style.

If any party other than ArtCarved has worked on your ring, the warranty coverage terminates.

Warranty does cover normal wear.  Artcarved may substitute a similar style for discontinued styles.
Warranty applies to original purchaser only and is not transferable.  ArtCarved is not responsible for the sentimental or intrinsic value of the original ring.  This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state. ©2012


FOREVER FIT Limited WarrantyTM

Frederick Goldman Inc (FGI) offers a “Forever Fit” limited, lifetime size exchange program on all its wedding rings. FGI will exchange your wedding ring for the same ring in a different size. If your style is unavailable, FGI will exchange your wedding ring for a similar style and value. Any Alterations made to any wedding ring will automatically void the warranty. FGI will not be responsible for the intrinsic or sentimental value of any wedding ring.

Listed below are the applicable fees associated with our "Forever Fit" size exchange program. 

 

SIZE EXCHANGE
RETURN PERIOD FROM

 

PRODUCT

INVOICE DATE

FEE

Wedding Rings with or without Precious or Semi- Precious Stones

30 Days

No Exchange Fee.  Shipping and Handling plus Personalization Fee (if applicable) will be charged.

Wedding Rings without

After 30 Days

$39.95 Exchange Fee plus

Precious or Semi-Precious Stones

 

Personalization Fee (if applicable) will be charged.

Wedding Rings with Precious or Semi- Precious Stones

After 30 Days

$59.95 Exchange Fee plus

Personalization Fee (if applicable) will be charged.

 


Return Policy 

Non-Customized Jewelry - FGI offers its customers a 30-day guarantee return policy at no cost for all non-customized jewelry products.

Customized Jewelry - FGI will accept returns of customized product within 30 days for a 20% restocking fee. Customized product cannot be returned after 30 days.

Applicable fee schedule listed below. 

 

 

RETURN PERIOD FROM

 

PRODUCT

INVOICE DATE

FEE

Non-Customized Jewelry Product

30 DaysNo Fee. Credit For Product Only; not shipping or handling.
Non-Customized Jewelry ProductAfter 30 Days

20% Restocking Fee on product only; not shipping or handling.

Customized or Personalized Jewelry Product

30 Days

20% Restocking Fee on product only; not shipping or handling.

Customized or Personalized Jewelry Product

After 30 Days

No Returns Accepted


Manufacturing Defects

FGI guarantees the quality of its product and offers its customers a return of any jewelry item that is deemed to have a manufacturing defect. The parameters for a defective return are:

  • A Return Authorization for a Manufactured Defect must be requested.
  • FGI reserves the right to inspect any jewelry item that is claimed as defective.
  • Any product deemed non defective will be returned with a shipping fee.
  • Normal wear and tear is not considered a manufacturing defect.
  • Defective jewelry returns require an order of equal or greater value.
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